Archive a Client Record

Archive a Client Record





To archive a client record, login to your account on the rxphoto website at App.rxphoto.com.  Find the client you'd like to archive.  Click the ellipsis at the far right side of the client record and choose Archive.  Click Confirm.  Once a client is archived you can no longer see the client's record on the website or on your mobile devices. 

Archive a Client Record

1. Log in to the RxPhoto Website from any computer browser.
2. Find the name of the client whose record will be archived.
Click on the three dots on the right side of the client's name from the Client List on the  RxPhoto Website.
4. Click "Archive."




    • Related Articles

    • Archive Photos

      ​ While you can't delete photos from a client record, you can archive them so they no longer appear in the record. To archive, go to the photos section of the client's record, then tap select at the top of the screen and choose the photos you want to ...
    • How to Archive a Form

      ​ To archive a form, first go to the client record. Tap forms, then tap Client Library. Tap the ellipsis next to the form name you want to archive, then tap Archive. To confirm tap the number of forms you're archiving for storage. Then tap Done. ...
    • Merge Two Client Records

      Sometimes providers need to merge two client records. Although RxPhoto alerts you if you enter an already-existing client, if a name is accidentally misspelled or a date of birth is entered incorrectly, RxPhoto will consider it a novel client. In ...
    • RxPortal - The Client's App

      For the Client See the highlights of how to use the RxPortal App for both iOS and Android.
    • New! Navigating the Forms Section of Client Record on RxPhoto Website

      RxPhoto now allows providers to fill out, view, and edit forms from the Client Record on the  RxPhoto Website , which can be accessed from any computer browser. To become familiar with navigating the Forms section of the Client Record on the  RxPhoto ...