Related Articles
Pin and Unpin a Note - iPad
To pin a note to the top of the client's record. Choose the note you want to pin. Tap the ellipsis on the top right and choose Add to Pinned from the menu. Notice that it has a star icon. You'll now see a copy of the note at the top in a new section ...
Pin and Unpin a Note - iPhone
To pin a note to the top of the client's record, navigate to their notes section and choose the note you want to pin. Tap the ellipsis on the top right and choose Add to Pinned f rom the menu. Notice that it has a star icon. Go back to all the notes ...
Reviewing Uploaded Photos
For the Doctor The doctor can review client uploaded photos by going to the client's record. At the bottom of their face sheet tap Enter Client’s Record. Then tap the Photos tab at the bottom of the screen. The client’s photos are labeled Client ...
Uploading Photos & Videos
You can upload a photo or video to the doctor through RxPortal. First tap Submit a Photo, second from the bottom on the home screen. Then tap Upload Media at the bottom of the screen. You can then choose Camera to record a photo or video for upload, ...
Photos Uploading Slowly
RxPhoto stores all client data in its HIPAA compliant cloud server. In order to do this, all data (photos, forms, notes, etc) are first encrypted on the device and then "pushed" to RxPhoto's servers. Successful pushing requires a device (iPhone/iPad) ...