Sending Messages to Client

For the Doctor

Doctors can send secure messages and chat with clients directly through RX portal from the client Face Sheet. Tap Telehealth. Then tap message, and tap RxPortal. Compose your message and chat with your client securely.

• Related Articles

• Notifications for the Doctor

  For the Doctor Notifications that are received for the doctor will display on the settings icon you’ll see a red badge in the all Client List. Tap the settings icon. Then tap See Notifications.  There two types of notifications, events and messages. ...

• Retrieving Client Data from a Secure Zip File

  Upon cancelling an RxPhoto subscription, RxPhoto will prepare a secure zip file of all patient images and forms free of charge. If a practice has fewer than 25 clients, zip files are not prepared, instead, practices may download their client images ...

• RxPortal - The Client's App

  For the Client See the highlights of how to use the RxPortal App for both iOS and Android.

• Sharing a Completed Form with the Client

  For the Doctor After the client submits a form, the status of the form changes to Client Submitted. Now the doctor can review the answers. By tapping on the ellipsis at the top right of the screen, the doctor can change the form status to Complete. ...

• Create a New Client - RxPhoto Website

   To add a client to your clients list, click the plus sign ( Add New Client ) in the upper right of the screen. In the create client window, you'll need to add at least the client's first name, last name, and date of birth. These are the required ...