Uploading Photos & Videos
You can upload a photo or video to the doctor through RxPortal. First tap Submit a Photo, second from the bottom on the home screen. Then tap Upload Media at the bottom of the screen. You can then choose Camera to record a photo or video for upload, or choose existing images from your phone to upload.
We’ll choose Upload Photos. Select images you want to upload, then tap Done. Now your images are ready to upload. You can change the date on each image if you want. Then tap Upload. After uploading you'll be able to see your images in the My Media Uploads section of your record. Tapping on an image will show it full screen.
Reviewing Uploaded Photos
For the Doctor The doctor can review client uploaded photos by going to the client's record. At the bottom of their face sheet tap Enter Client’s Record. Then tap the Photos tab at the bottom of the screen. The client’s photos are labeled Client ...
Upload Photos to an RxPhoto Client Record
This article will review how to upload client photos to RxPhoto that were taken before or outside the RxPhoto app. Typically, an office would have these "old" photos stored either on their computer, or on their device (iPhone or iPad). If the photos ...
Photos Uploading Slowly
RxPhoto stores all client data in its HIPAA compliant cloud server. In order to do this, all data (photos, forms, notes, etc) are first encrypted on the device and then "pushed" to RxPhoto's servers. Successful pushing requires a device (iPhone/iPad) ...
Share Before & After Photos on Social Media
RxPhoto allows providers to share Before & After photos to their social media directly from the client record. Please note that the "Export" tool available in RxPhoto uses Apple's export tool, and therefore is not secure. Providers must obtain ...
Change a Photo's Encounter Date
RxPhoto allows providers to change the encounter date on any photo. This may be useful for photos that are uploaded into the RxPhoto Mobile App from the device (iPhone/iPad) with an incorrect date, or any other photos not taken within RxPhoto. ...