Getting Started
Download and Install RxPhoto on your Device (iPhone/iPad)
Before you can enjoy all the features RxPhoto has to offer your providers and your practice, it must be downloaded and installed on your iOS device (iPhone/iPad). Please make sure to have RxPhoto installed and ready-to-go on your device before ...
Create a New Client - RxPhoto Website
To add a client to your clients list, click the plus sign ( Add New Client ) in the upper right of the screen. In the create client window, you'll need to add at least the client's first name, last name, and date of birth. These are the required ...
Team Member Logins and How to Activate or Deactivate a Team Member's Login
RxPhoto allows you to have as many team member logins as you would like. The basic plan gives you three licenses, which means that regardless of how many team member logins you have, only three may be signed in to RxPhoto simultaneously. For more ...
First Login to RxPhoto
The first time logging in to the RxPhoto app, four things will be slightly different than all subsequent logins: Username and password required to log in App into screens Create PIN code Retrieve Templates This article will walk you through what you ...
Create a New Client
RxPhoto allows you to create a new client directly from the RxPhoto app on your device (iPhone/iPad), so that you do not need to do any prep work on your backend before a consult's appointment. Please note that if you have an integration, adding a ...
Log In to the RxPhoto Mobile App on Your Device (iPhone/iPad)
There are three ways to log in to the RxPhoto App on your device (iPhone/iPad). PIN code. To set or reset your PIN code see "Reset PIN Code." Apple Touch ID (provided your device supports Touch ID) Apple Face ID (iPhone only - provided your iPhone ...
Popular Articles
RxPhoto General FAQs
Below are some of the most commonly asked questions about RxPhoto. If you do not see the answer to your question here, please check out our knowledge base for answers to more questions and instructions/video tutorials on how to use RxPhoto's tools. ...
New! Background Removal
RxPhoto has recently added a new background removal tool with the release of RxPhoto 4.4.3. Background removal allows providers to capture photos anywhere and still have beautiful , uncluttered backgrounds. There are two ways to use background ...
New! Upgraded Capture Sequences
The upgraded RxPhoto Custom Capture Sequences allow practice to create Custom Capture Sequences using any of RxPhoto's on-screen guides. With the update, practices can create Custom Capture Sequences with more specificity. For example: Botox (with ...
Add and Remove Client Tags and Interest Tags
Client Tags and Interest Tags are a great way to help organize your clients. Because tags are fully customizable on the RxPhoto Website (see "Customize Client Tags and Interest Tags" for details), you can use them in any way you like. Some ...
Use the Education Center
The Education Center (currently only available when logged in on an iPad) is a valuable tool to help educate your client at the point of sale. RxPhoto provides content, including before and after photos and videos, directly from the manufacturer for ...