For Clients
Reviewing Reports
Reports that the doctor shares with the client are available in the Education Content area at the bottom of the home screen. A list of the reports is in the My Reports screen of the app. Clients can tap the report and see the doctor's notes, see the ...
Uploading Photos & Videos
You can upload a photo or video to the doctor through RxPortal. First tap Submit a Photo, second from the bottom on the home screen. Then tap Upload Media at the bottom of the screen. You can then choose Camera to record a photo or video for upload, ...
RxPortal - The Client's App
For the Client See the highlights of how to use the RxPortal App for both iOS and Android.
Client Answering Video Call
From the client side, an incoming video call from the doctor looks similar to other incoming calls. Tap the notification, then tap answer.
Viewing Completed Forms
When a client finds a completed form in RxPortal, they can open it by selecting it. The client can review the notes and recommendations by the doctor by scrolling through the form. The completed form can no longer be edited, only reviewed.
Submitting a Form
When a client logs in and finds the Form Requests icon has a numbered badge, this is the procedure for completing and submitting the forms. Tap the Form Requests button to see the forms. Select one of the forms and answer all the questions on the ...
Covid-19 Assessment Tool
After logging in, you’ll notice at the top is a Covid-19 self-assessment tool. Since this is a primary concern to so many people worldwide, we added to help ease clients. You’ll need to agree to the terms to use the tool. Please note that RxPortal is ...
Invitation Email and Temporary Password
When invited to RxPortal, clients will get two emails. The first is the invitation that explains how the portal works and a blue button that will take them to the portal if they already have the RxPortal app. If the app is not yet installed, then ...
First Login / My Login Doesn't Work
How to Login the First Time and Create Your Pin In this video, you'll see how to login for the first time using your username and password. You'll also setup your pin code that you can use to login instead. When logging in for the first time, you’ll ...
Invitation Text and Temporary Password
When invited to RX portal by text, clients will get two messages. The first is the invitation with a link to the Portal. The second text will provide the client with the email address to login along with a temporary password to use on the first ...