For Doctors
Mark All Notifications as Read
RxPhoto now provides the ability for users to mark all notifications as read. Marking all notifications as read will remove the "New" badge next to all unread events, and will remove the red notification badge. Notifications may be marked as read on ...
RxPortal QR Codes
For easy access to downloading the RxPortal App, use the QR codes below. Client's may scan the QR code to quickly and easily find the RxPortal App in Google Play (Android) or App Store (iOS). Download the QR codes here.
How to Send Multiple Forms in RxPortal
After you've invited a client to RxPortal, you can then send them forms to fill out prior to their appointment. Go to the client record, All Forms list, Account Library. Tap select at the top of the list then tap each form you'd like to include in ...
Sharing a Completed Form with the Client
For the Doctor After the client submits a form, the status of the form changes to Client Submitted. Now the doctor can review the answers. By tapping on the ellipsis at the top right of the screen, the doctor can change the form status to Complete. ...
Notifications for the Doctor
For the Doctor Notifications that are received for the doctor will display on the settings icon you’ll see a red badge in the all Client List. Tap the settings icon. Then tap See Notifications. There two types of notifications, events and messages. ...
Doctor Video Calling Patient
For the Doctor The doctor can video call the client directly from RxPortal. Choose the client. Tap Telehealth from their Face Sheet. Then tap video call.
Sending Messages to Client
For the Doctor Doctors can send secure messages and chat with clients directly through RX portal from the client Face Sheet. Tap Telehealth. Then tap message, and tap RxPortal. Compose your message and chat with your client securely.
Sharing Reports from the Website
For the Doctor Doctors can share reports from the RX portal website. From a client's record, select the photos you want to share, click the blue button second from the bottom: generate report. The photos are in one tab. Click the Blocks tab to add ...
Sharing Reports from the App
For the Doctor To create a report to send to the client, go to the client's photo area and select the photos to include in the report. Then tap Share Via RxPortal. Tap Add Comment to add notes and treatment recommendations. When finished, tap Done. ...
Reviewing Uploaded Photos
For the Doctor The doctor can review client uploaded photos by going to the client's record. At the bottom of their face sheet tap Enter Client’s Record. Then tap the Photos tab at the bottom of the screen. The client’s photos are labeled Client ...
Submission Pending Status
For the Doctor After sending forms to the client, the status message under the name of the form changes to Submission Pending. The status will remain in this state until the client completes the form and submits to RxPortal.
Sharing Forms with Clients
For the Doctor There are three ways to share forms with your client. The first is directly from the client’s Face Sheet. Tap Telehealth. Tap Share Forms. Choose the forms you want to share and at the bottom of the screen tap Share via RxPortal. The ...
Requesting Patient/Client Phone Number
During the first login, If a client doesn't have a phone number in the record, another screen will appear requesting one. This is a mandatory step. A new password may also be requested.
Inviting a Client to RxPortal
For the Doctor From the RxPhoto app, clients can be invited to the RxPortal from their Face Sheet. After selecting the client, tap Telehealth, then tap Invite to RxPortal. If your client has an email address in their record, it will display in the ...
RxPortal - Overview List of Tutorials
For the Doctor The Doctor's App Overview Video Doctor's Tutorials Inviting a Client to RxPortal Sharing Forms with Client Submission Pending Status Sharing a Completed Form with the Client Photo Uploaded by ...
Popular Articles
RxPhoto General FAQs
Below are some of the most commonly asked questions about RxPhoto. If you do not see the answer to your question here, please check out our knowledge base for answers to more questions and instructions/video tutorials on how to use RxPhoto's tools. ...
New! Background Removal
RxPhoto has recently added a new background removal tool with the release of RxPhoto 4.4.3. Background removal allows providers to capture photos anywhere and still have beautiful , uncluttered backgrounds. There are two ways to use background ...
New! Upgraded Capture Sequences
The upgraded RxPhoto Custom Capture Sequences allow practice to create Custom Capture Sequences using any of RxPhoto's on-screen guides. With the update, practices can create Custom Capture Sequences with more specificity. For example: Botox (with ...
Add and Remove Client Tags and Interest Tags
Client Tags and Interest Tags are a great way to help organize your clients. Because tags are fully customizable on the RxPhoto Website (see "Customize Client Tags and Interest Tags" for details), you can use them in any way you like. Some ...
Use the Education Center
The Education Center (currently only available when logged in on an iPad) is a valuable tool to help educate your client at the point of sale. RxPhoto provides content, including before and after photos and videos, directly from the manufacturer for ...